Covid-19 Precautions


For your assurance, our hotel partners have self-certified that your rooms and surroundings are sanitized as per WHO Advisory, and their staff is trained to prioritize your safety.

SANITIZED ENVIRONMENT
Daily Disinfection of Rooms
Rooms to be disinfected with WHO-recommended phenolic disinfectants every day.

Fresh Room Linen
Room linen to be changed once in two days, or on request.

Soap Dispensers in Rooms
All washrooms to be equipped with liquid soap dispenser(s) or packed soap bars.

Sanitization of Common Areas
Sanitization of common areas including reception, elevators and lounge to be done every 6 hours with phenolic disinfectant.
TRAINED STAFF

Mandatory Masks & Gloves
House-keeping and service staff to wear masks (3-ply) and gloves (single-use) at all times, and restaurant staff to wear a mask (3-ply) and hair net at all times.

Mandatory Staff Training
Staff training to be done at least twice a week on social distancing, hand hygiene and respiratory etiquette.

Mandatory Temperature Checks
Temperature check for staff twice a day and mandatory leave for any employee having temperature above 99.1 F.
OUTSTANDING IN COVID-19 GUEST SAFETY
Awarded by Sky Touch Global
The Vijayran Palace by Royal Quest Resorts is compliant with COVID-19 safety best practices for guests and staff.

The property achieved  8.7 Safety Rating the result
The Vijayan Palace Hotel has passed all mandatory requirements and achieved the status Outstanding in COVID Safety. The Hotel has achieved a 8.7 Safety Rating, which is a good rating albeit slightly below the industry benchmark of hotels, we have so far rated.
  • 7 Rating for Managing Covid
  • 10 Rating for Social Distancing
  • 9.5 Rating for Services Delivery
  • 8 Rating for Risk Controls.
SAFE PRACTISES

Protective Equipment for Guests
Face masks and gloves to be made available on request for the guests.

Screening of Guests
Temperature check of all guests at the entry point. Any guest with a temperature above 99.1℉ will be refused admission and may be politely redirected to the closest medical facility.

Social Distancing Norms
Staff stationed at entrance, reception area, lobby and elevators etc. to ensure social distancing at all times.

Safe Kitchen Practices
WHO or Govt approved sanitizing agents used to disinfect and clean vegetables, meat and all other material.
All kitchen supplies to be fully sanitized before entering the stores and refrigerators.

Guest Travel History Record
Record keeping of recent travel history of all guests as per government guidelines to aid contact tracing

Inaccessible Common Areas
Common guest areas like swimming pool and gym to be inaccessible as per Govt. guidelines.